01Customer agreements come first
Organisations subscribe to Safety Simple under a separate written agreement or order form (a “Customer Agreement”). If you use the Service through such an organisation, the Customer Agreement governs that organisation’s subscription, and it takes precedence over these terms where the two conflict.
If you accept these terms on behalf of an organisation, you confirm that you have authority to bind it, and “you” includes that organisation.
02Accounts
- Accounts are created by your organisation’s administrators, who control roles, permissions and access.
- Keep your credentials confidential and do not share your account. You are responsible for activity under it.
- Tell your administrator or us promptly if you suspect unauthorised access.
- We may suspend access that we reasonably believe threatens the security or integrity of the Service.
03Acceptable use
You agree not to:
- use the Service unlawfully, or to record content you have no right to record;
- try to access another organisation’s data, or to bypass access controls, roles or limits;
- probe, scan or test the Service’s vulnerabilities without our written permission;
- disrupt or overload the Service, or introduce malware;
- reverse engineer the Service, except where the law expressly allows it;
- resell, sublicense or provide the Service to third parties outside your organisation’s subscription;
- use the Service to build a competing product.
04Your content
Your organisation owns the reports, records, files and other content it puts into the Service (“Customer Content”). You grant us the rights we need to host, process, display and back up Customer Content solely to provide and support the Service, as described in our Privacy Policy and the Customer Agreement.
You are responsible for the accuracy and lawfulness of Customer Content and for having any notices or consents needed to record information about the people involved.
05Safety decisions remain yours
Safety Simple is a tool for recording, managing and communicating safety information. It does not replace professional judgement, your safety management system, emergency services, or your obligations to regulators.
- Decisions about risk, severity, acceptance, incident response and reporting to authorities are made by your people, and remain your organisation’s responsibility.
- AI-assisted suggestions are drafts for a person to review. They may be incomplete or wrong, and must not be relied on without human judgement.
- Notifications and alerts depend on networks, devices and third-party delivery services outside our control. Do not rely on the Service as your only means of emergency communication.
06Our intellectual property
The Service, including its software, design, documentation and the Safety Simple name and logo, belongs to us or our licensors. Subject to these terms and any Customer Agreement, we grant you a limited, non-exclusive, non-transferable right to use the Service for your organisation’s internal purposes. All other rights are reserved.
If you send us feedback or suggestions, we may use them without obligation to you.
07Third-party services
The Service may connect to or display information from third-party services, such as map, flight or email providers. Those services are governed by their own terms, and we are not responsible for their availability or accuracy.
08Availability and changes
We work to keep the Service available and secure, but it may occasionally be interrupted for maintenance, updates or reasons beyond our control. We may change or improve the Service over time. Any service levels we commit to are set out in the Customer Agreement.
09Disclaimers
Except as expressly stated in a Customer Agreement, the Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and we do not warrant that the Service will be uninterrupted, error-free or that it will prevent any incident.
10Limitation of liability
To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill. Our total liability arising out of or relating to the Service will not exceed the amounts paid to us for the Service in the twelve months before the claim arose, unless a Customer Agreement sets a different limit.
Nothing in these terms limits liability that cannot be limited by law, such as liability for death or personal injury caused by negligence, or for fraud.
11Suspension and termination
Your access ends when your organisation’s subscription ends or your administrator removes your account. We may suspend or end access for a material breach of these terms. On termination, Customer Content is handled as set out in the Customer Agreement and our Privacy Policy.
12Governing law
These terms are governed by the laws of India, unless a Customer Agreement says otherwise.
13Changes to these terms
We may update these terms from time to time. We will post the new version here with a new effective date and, where changes are material, give customers reasonable notice. Continuing to use the Service after changes take effect means you accept them.
14Contact us
Unovate Simple Technologies Pvt Ltd, 9-28-5, 3rd Floor, Sri Sri Narayana Enclave, Visakhapatnam, Andhra Pradesh, India 530003. Email: hello@safetysimple.com.